Get a high-performing A-player and a fully structured backend — all done for you.

We find, train, and onboard the right employees to scale your business to the next level—without holds, unnecessary refunds, or financial losses. From recruitment to full backend optimization, we take care of everything so you can focus on growth.

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Our Journey

At Lynq Recruitment, we go beyond hiring — we build high-performing teams and set up the backend structure your business needs to scale.
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We specialize in eCommerce recruitment, connecting you with true A-players who don’t just fill roles but elevate your entire operation. From sourcing and training to setting up workflows, tools, and communication systems, we provide a complete backend solution that drives long-term growth.
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With experience managing customer service for over 120 stores, we’ve seen how the right structure and the right people can transform a business. That’s why we combine recruitment with systems and scalability — so you can grow with confidence.

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We Finding A Perfect A Player For
Your Team

They bring valuable experience, take tasks off your plate, and help your business run smoothly, freeing up your time to focus on growth and driving real results.

Finding Your A Player

We actively search across multiple platforms for candidates who already have experience in the specific skills you're looking for.

Training Your A Player

If we believe someone is the right fit, we provide in-depth training to ensure they fully understand the dropshipping process and know how to handle every aspect of it.

Qualification Process

Candidates must complete two test exams to prove their knowledge and skills. Only those who pass these exams are qualified to get started.

Ongoing Guidance

Once they begin working, we continue to guide and support them throughout the entire process.

Personalization

Every business is unique, and each country operates differently. We dive deep into your business operations and create customized customer service funnels, systems, and workflows tailored specifically to your needs.

Customized Customer Service Funnel

We build a personalized customer service funnel based on your store’s unique setup. This includes factors like the products you sell, the payment providers you use, and the percentage of refunds you want to offer.

Tailored Responses That Feel Personal

We craft first-person customer service templates that make customers feel like they are speaking directly with the store owner. Each response is carefully personalized to match the store’s concept, ensuring a natural and authentic interaction.

Performance Sheet – Full Transparency & Control

Our automated Performance Sheet provides a clear and structured overview of your customer service operations. Every refund triggers an instant, data-driven report—visible daily or on specific days—ensuring full transparency.

With this personalized approach, we ensure that every aspect of your customer service is tailored to your exact needs, allowing us to deliver the best possible results for your business

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We Building Your Backend

A customized ticketing system streamlines processes, tailored to your business's needs, giving you complete control and visibility to ensure no revenue is lost due to disorganized emails and refunds

CRM Ticket System

We set up your customer service ticketing system using Reamaze or Gorgias, depending on your store’s level and needs. Reamaze is perfect for beginners, while Gorgias offers advanced features for more established businesses.

In this system, we ensure that everything is set up correctly, including:

Store Integration – A seamless link between your store and the ticketing system.
Email Setup – Streamlined communication with your customers.
Template Implementation – Custom templates for faster handling.
Employee Training – Training your team to master the system.
Guidance – Enabling you to effortlessly monitor and manage all aspects.
With this structured approach, we ensure your customer service operations run smoothly and efficiently.

Workspace Setup

To keep everything organized, we create a dedicated workspace in Discord. This workspace is fully set up with everything you need to manage your business efficiently, including finance tracking, communication channels for your lister and media buyer, and more.

Benefits of a Dedicated Workspace:

Centralized Communication – All conversations in one place, so nothing gets lost
Clear Structure – Different topics are divided into subchannels for better organization
Better Follow-ups – Tasks are properly tracked, reducing the risk of things being forgotten
Increased Efficiency – With everything neatly structured, discussions remain focused and productive
By implementing this workspace, we bring clarity and organization to your business, ensuring smooth operations and better team collaboration.

Our Approach

01

Business Assessment:

We start by assessing your business to understand its current state and identify any gaps.
Based on this analysis, we create a step-by-step plan outlining what needs to be improved or added to make your backend bulletproof.

02

Finding the Right Team Member:

We search for a top-tier team member (an "A-player") who already has relevant experience.
We provide them with a one-week training program, equipping them with all the necessary knowledge.
At the end of the training, they complete an exam to demonstrate their understanding. Only after passing the exam do they become approved for the role.

03

CRM Setup

Once the right person is in place, we set up your CRM system, ensuring that everything is well-organized and that the necessary templates are in place, ready for use.

04

Workspace Creations

We create your workspace and add your new team member to it.

05

System Integrations

After everything is prepared, we connect all the systems, and your A-player can start working.

06

Ongoing Guidance

Throughout this process, we offer continuous support, guiding both you and your new team member until operations run smoothly.

Our Packages

Complete Back-end

€995

What’s Included :

Trained A-Player, ready to manage your customer service

CRM ticket system set up in Reamaze or Gorgias for efficient workflow

Structured workspace in Discord for clear communication

Personalized funnels and sheets tailored to your business needs

2 weeks of guidance and monitoring for a smooth onboarding

Get Started

Manager COO

€995

What’s Included :

Searching a really experience COO

Guiding and helping the managers for 2 weeks to get used to it!

Building personalised funnels

Making sheets to get a clear overview for your business.

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Dispute Manage

€495

What’s Included :

Finding a A player dispute manager

Training them with the newest funnels how to win every dispute

Guiding them 2 weeks long to check if they are doing everything good!

Personalised dispute sheet to have a clear overview.

Get Started

A Player Only

€495

What’s Included :

Trained A-Player, fully prepared to support your business

Personalized funnels and sheets tailored to your processes

2 weeks of guidance and monitoring to ensure a seamless start

Get Started

Backed by Experience & Results

Beyond recruitment, we are a well-established agency in the e-commerce space, currently helping 120+ successful stores structure their entire backend. We ensure that businesses avoid payment holds, minimize refund losses, and maximize profitability.
We stay ahead of the latest e-commerce trends and understand firsthand the impact of having true A-players in your team—talent that drives growth while freeing up your time.
In addition, we are deeply connected with multiple six-figure store owners and run our own e-commerce operations. This means we know the entire process from start to finish—from setting up efficient systems to scaling a business successfully.

Effortless dispute resolution

Satisfaction guaranteed.

Spots are limited, claim your spot now.

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Communication

A communication hub for your personal agents and suppliers.

Business Assessment

Centralized Communication – All conversations in one place, so nothing gets lost
Clear Structure – Different topics are divided into subchannels for better organization

E-commerce Store Owner

“Lynq has helped me retain more money within my business, allowing me to scale faster! I highly recommend them to anyone looking for an optimized backend.......”